NetPlus has a refund policy of waiver for the day when the Internet is not working under the following conditions:

• Any complaint is not responded for up to 48 working hours once the complaint is made only on the support number (9346857777). Working hours refers to our working timings - Monday to Saturday – 09:30 AM – 07:00 PM.

• After 48 working hours, the refund or extention shall be made for the number of days the Connectivity has not worked on pro-rata basis.

•NetPlus Networks does not collect any deposits.

• All our plans are pre-paid and monthly in advance.

no refund will be processed for the connectivity in event of a disconnection in middle of the subscription

no refund will be processed for the connectivity in event of a shifted in middle of the subscription